Embrace the new technologies with child-like enthusiasm and a revolutionary's zeal
Not your father's health care establishment:
"Our entire facility is digital. No paper, no film, no medical records. Nothing. And it's all integrated—from the lab to X-ray to records to physician order entry. Patients don't have to wait for anything.The information from the physician's office is in registration and vice versa.The referring physician is immediately sent an email telling him his patient has shown up. ... It's wireless in-house. We have 800 notebook computers that are wireless. Physicians can walk around with a computer that's preprogrammed. If the physician wants, we'll go out and wire their house so they can sit on the couch and connect to the network.They can review a chart from 100 miles away."
—David Veillette, CEO, Indiana Heart Hospital, from HealthLeaders
Nothing less than an appetite for dramatic overthrow of 250 years of Industrial Revolution enterprise structures wil do. It's that simple—and that profound.
Tom Peters' "A Baker's Dozen"
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